Support
Email support@fjernbetjening.theill.com. Please include the TV brand, model and what happens, and we'll answer as soon as we can.
First: the same Wi-Fi
- Your iPhone and the TV must be on the same Wi-Fi. Guest networks and some mesh networks keep devices apart.
- The TV must be on, not asleep.
- Open Settings › Fjernbetjening on your iPhone and turn on Local Network.
- If the search doesn't work, tap Enter IP address in the app and type the TV's address. You'll find it in the TV's network settings.
Help for your TV
Questions
- Does it cost anything?
- No. Fjernbetjening is free, with no subscription, ads or in-app purchases.
- Why can't it find my TV?
- Your iPhone and the TV must be on the same Wi-Fi, and the TV must be on. Guest networks often keep devices apart. See the help for your TV below.
- Does it work with Apple TV?
- No. Control Apple TV with the remote in Control Center on your iPhone.
- Can I turn on a TV that's off?
- Not yet. For TVs that can wake over the network, that's coming in a later version.