Support

Email fjernbetjening@theill.com. Please include the TV brand, model and what happens, and we'll answer as soon as we can.

First: the same Wi-Fi

1. Your iPhone and the TV must be on the same Wi-Fi. Guest networks and some mesh networks keep devices apart.
2. The TV must be on, not asleep.
3. Open Settings › Fjernbetjening on your iPhone and turn on Local Network.
4. If the search doesn't work, tap Enter IP address in the app and type the TV's address. You'll find it in the TV's network settings.

Help for your TV

Questions

What does it cost?

$1.99, once. Every feature and every update is included, with no ads and no subscription. If you downloaded Fjernbetjening while it was free, it stays yours.

Why can't it find my TV?

Your iPhone and the TV must be on the same Wi-Fi, and the TV must be on. Guest networks often keep devices apart. See the help for your TV below.

Does it work with Apple TV?

No. Control Apple TV with the remote in Control Center on your iPhone.

Can I turn on a TV that's off?

Yes, if the TV can wake over the network. Tap Turn on the TV in the app. On LG, Turn on via Wi-Fi must be on.

Where are the extra app icons?

Open the app, tap the TV button at the top right to open My TVs, and scroll down to About Fjernbetjening: the last row has the icons and a little game. If you haven't added a TV yet, tap (i) on the first screen. Everyone has them, so there's nothing to restore on a new phone.